Profile
Your account information from Google OAuth. This is managed by your Google Workspace admin.
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Account Details
Full Name
Sourced from your Google account
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Email
Must be an @arcnode.com.au address
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Role
Managed by administrators in Roles & Access
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Authentication
How you sign in to the internal portal
Google OAuth + PKCE
Security
Manage two-factor authentication and review your account security.
Two-Factor Authentication
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Checking 2FA status
Security Recommendations
Appearance
Customise how the internal portal looks and feels.
Theme
Colour Mode
Choose between dark and light themes, or follow your system preference
Layout
Dashboard Density
Controls spacing and size of dashboard elements
Date Format
How dates are displayed throughout the portal
Timezone
Used for timestamps and scheduled tasks
Notifications
Control which notifications you receive. Email notifications are sent to your @arcnode.com.au address.
Email Notifications
Ticket Updates
Receive email when a client submits or replies to a ticket
Device Alerts
Receive email when network devices go offline or recover
Activity Digest
Periodic summary of data changes and system activity
In-App
Command Palette Hint
Show the ⌘K hint on the dashboard
Dashboard
Customise your dashboard experience and default landing page.
Navigation
Default Page
Which page to show when you first log in
Sessions
Review your current session information and manage active sessions.
Current Session
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Session Details
Token Expiry
When your current session expires and requires re-authentication
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Sign Out
End your current session on this device
Keyboard Shortcuts
Quick actions available anywhere in the portal.
Global
Command Palette
⌘K
Toggle Theme
⌘ShiftL
Go to Dashboard
⌘ShiftH
Navigation
Tickets
G then T
Clients
G then C
Network
G then N
Settings
G then S
Tip: On macOS, use ⌘. On Windows/Linux, use Ctrl instead.